I have questions about the ticket type OETICKET.Pass.
With OETICKET.Pass you receive and manage your tickets purely digitally. This type of ticket serves to combat the so-called ‘secondary ticket market’ and the overpriced resale of tickets. After purchasing a ticket, you will receive an order confirmation by e-mail as proof of purchase. This is not valid as an entrance ticket. The tickets are only available as OETICKET.Pass. The ticket purchase also works without the OETICKET.App. However, you will need it to retrieve the tickets and show them at the entrance using the OETICKET.App.
How does the purchasing process work for OETICKET.Pass tickets?
The purchase process in our webshop is exactly the same as you know it from the other ticket types. The difference to "conventional" tickets is that you will not receive your OETICKET.Pass tickets by mail or e-mail, but they will be provided via the OETICKET.App.
What do I need to use OETICKET.Pass?
To use OETICKET.Pass, you need the current version of the OETICKET.App, as well as a smartphone with at least iOS 15 or Android 9. The app itself can be downloaded for free from the App Store or Google Play.
Can I also load my OETICKET.Pass ticket into my Wallet?
No, the ticket can only be called up and is valid in the OETICKET.App.
Can I forward my OETICKET.Pass ticket?
In most cases, OETICKET.Pass tickets can be forwarded at least two weeks before the event, the exact time depends on the promoter.
To forward the ticket, please open the OETICKET.app and log in with your customer account.
Call up the menu via the ticket icon below and select the order under ‘Tickets’.
Tap on the ticket you would like to forward and start the forwarding process by clicking on the ‘Forward ticket’ button. The ticket can then be forwarded with the link via the desired channel (e.g. What'sApp, e-mail, etc.).
Please note that a forwarded ticket must be actively accepted. To accept the ticket, the person needs the OETICKET.app and an oeticket customer account.
With OETICKET.Pass you receive and manage your tickets purely digitally. This type of ticket serves to combat the so-called ‘secondary ticket market’ and the overpriced resale of tickets. After purchasing a ticket, you will receive an order confirmation by e-mail as proof of purchase. This is not valid as an entrance ticket. The tickets are only available as OETICKET.Pass. The ticket purchase also works without the OETICKET.App. However, you will need it to retrieve the tickets and show them at the entrance using the OETICKET.App.
How does the purchasing process work for OETICKET.Pass tickets?
The purchase process in our webshop is exactly the same as you know it from the other ticket types. The difference to "conventional" tickets is that you will not receive your OETICKET.Pass tickets by mail or e-mail, but they will be provided via the OETICKET.App.
What do I need to use OETICKET.Pass?
To use OETICKET.Pass, you need the current version of the OETICKET.App, as well as a smartphone with at least iOS 15 or Android 9. The app itself can be downloaded for free from the App Store or Google Play.
Can I also load my OETICKET.Pass ticket into my Wallet?
No, the ticket can only be called up and is valid in the OETICKET.App.
Can I forward my OETICKET.Pass ticket?
In most cases, OETICKET.Pass tickets can be forwarded at least two weeks before the event, the exact time depends on the promoter.
To forward the ticket, please open the OETICKET.app and log in with your customer account.
Call up the menu via the ticket icon below and select the order under ‘Tickets’.
Tap on the ticket you would like to forward and start the forwarding process by clicking on the ‘Forward ticket’ button. The ticket can then be forwarded with the link via the desired channel (e.g. What'sApp, e-mail, etc.).
Please note that a forwarded ticket must be actively accepted. To accept the ticket, the person needs the OETICKET.app and an oeticket customer account.